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Shipping policy


Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.


WHAT ARE MY SHIPPING & DELIVERY OPTIONS?

In-Store Pickup


In-store and curbside pickup is available for all orders. Pickups are available Monday, Wednesday-Saturday 11-4.

Shipping Fees

We offer shipping at the following rates:

Shipping Method Shipping Fee

USPS

2-3 DAYS 9.00

All times and dates given for delivery of the products are given in good faith but are estimates only.



For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Term and Services.

DO YOU DELIVER INTERNATIONALLY?

We offer international shipping to most countries. Unfortunately, we are unable to deliver to the following countries:

Free shipping is not valid on international orders.

For information about customs process:

Email chateausew@gmail.com

Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you

may be subject to additional taxes and duties over which we have no control. If such cases apply, you are

responsible for complying with the laws applicable to the country where you live and will be responsible for any such

additional costs or taxes.

WHAT HAPPENS IF MY ORDER IS DELAYED?

If delivery is delayed for any reason we will let you know as soon as possible and will advise you of a revised

estimated date for delivery.

For EU and UK consumers: This does not affect your statutory rights. For more information please refer to our Terms.

QUESTIONS ABOUT RETURNS?

If you have questions about returns, please review our Return Policy: https://chateausew.com/policies/refund-policy.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have any further questions or comments, you may contact us by:

Email: chateausew@gmail.com



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Address | Phone | Email


1512 St. Charles Ave.
NOLA, LA 70130
(504)533-9221
chateausew@gmail.com

Hours


Monday
10 AM–5:30 PM
Tuesday Closed
Wednesday 10 AM–5:30 PM
Thursday 10 AM–5:30 PM
Friday 10 AM–5:30 PM
Saturday 10 AM–3 PM
Sunday Closed